Payment can be made by cash, check, credit card, or Venmo, and is due before or at the time of service rendered.
Group Class Cancelation Policy:
Cancelations within 12 hours of the class start time are non-refundable, and subject to payment in full. Classes canceled outside this window are fully refundable.
Private Session Cancelation Policy:
Private session cancelations require 24 hour notice. Rescheduling the missed session during the same week is at the subject of the trainer, and is not guaranteed. Sessions canceled within the 24 hour window are subject to payment in full.
Weather Cancelation Policy:
We generally follow Boston Public Schools cancelation policy, but we reserve the right to cancel based on service provider's comfort levels. Classes and sessions canceled due to weather will be fully refunded or rescheduled.